MPHA offices are CLOSED TO THE PUBLIC until further notice. This is a necessary action to reduce or eliminate personal interactions because of the risk from the coronavirus, for the sake of our community, our staff, and those we serve. We do not know at this time when they will re-open. We understand this is inconvenient and thank you for your understanding
MPHA is OPEN for business, and we are committed to helping you by phone and online!
- Public housing residents should contact their property manager by phone, using the information posted on your property office door (or 612-342-1500 for townhome and scattered-site residents).
- If you have a Section 8 voucher, contact your eligibility technician.
- You can also call our Work Order Line for help on various matter: 612-342-1585.
RENT AND INCOME
- You should continue paying your rent as usual.
- Report any drop in income immediately so that we can adjust your rent. Call your Eligibility Technician or use…
- For late rent payments, with your late-payment notice you should have received a prepaid envelope to send the payment. We also have a lock-box set up inside our front vestibule at 1001 Washington Avenue North. (You will not be able to enter the building for the regular Rent Collections window).
- Income Increases: You do not need to report income increases until we reopen.
- MPHA has suspended annual inspections and annual recertifications.
- Residents can continue to file work orders and call (612) 342-1585 for highrise work orders or (612) 342-1515 for family work orders.
- MPHA will prioritize the most urgent work orders. MPHA procedures define what is an emergency work order in this situation. If your work order is not an emergency, it may need to wait. We apologize for the inconvenience.
- We are continuing to log all work orders and will address them when we are able.
- If maintenance comes to your unit, please stand at least six feet away or step out of the unit temporarily, for their safety and yours.
- If you are sick, please let MPHA staff know before they enter.
FOOD, INTERNET, MENTAL HEALTH, AND OTHER RESOURCES
- Second Harvest SNAP Outreach Specialists are available over the phone for application assistance and for sharing food resources. Residents can have their eligibility screened ahead of time and send in their referrals by using the online screening tool at: www.2harvest.org. Or, they can call the toll-free number at (844) 764-5513 or (651) 209-7963 to leave their contact information.
- Local food pantries are available in our area. Direct people to the list online at foodpantries.com/ci/mn-minneapolis.
- United Way has a variety of resources ranging from food to community health clinics. Residents can dial 211 for assistance.
- HUD has circulated a collection of resources for internet access for low-income people during the Covid-19 pandemic.
- Questions regarding schools, childcare, and business: Direct to Minnesota Department of Health’s website: https://mn.gov/dhs/ or their hotline at 651-297-1304 or 1-800-657-3504, which is open between 7 a.m. – 7 p.m.
- Questions regarding unemployment: Direct to the Minnesota Unemployment Insurance website at: uimn.org/
- Mental health and crisis contacts can be found online on the Minnesota Department of Human Services website at: https://mn.gov/dhs/crisis/ or through the Hennepin County adult mental health crisis line 612-596-1223.
- The Community Health Improvement Partnership (CHIP) of Hennepin County has circulated a list of different stress, mental health, and wellbeing resources.
- Reach out to VOA social service staff for other social service questions.
- If you are sick:
- Stay home and call your doctor.
- Limit close contact with people.
- Pay attention for potential warning signs and symptoms, such as fever, cough, and shortness of breath.
- Health Question about Coronavirus: Direct to Minnesota Department of Health hotline at 651-201-3920 or 1-800-657-3903, which is open between 7 a.m. and 7 p.m.
- Prevent the spread of germs and stay healthy:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Clean and disinfect frequently touched objects and surfaces.
- Avoid touching your eyes, nose, and mouth.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeves.
- High-risk people include adults and people who have serious underlying medical conditions such as heart disease, diabetes, and lung disease. Residents who are high risk should:
- Stock up on supplies.
- Take everyday precautions to keep space between themselves and others.
- Keep away from others who are sick in public, limit close contact, and wash hands often.
- Avoid crowdsas much as possible.
- Avoid cruise travel and non-essential air travel.
- Stay homeas much as possible to further reduce your risk of being exposed.